We are looking for a Helpdesk Specialist Posted On: November 24, 2020 | Last Updated: November 24, 2020 | Posted in Jobs One of our members is looking for a Helpdesk Specialist who can provide excellent support & establish positive rapport to the business partners and workers using their system.Key tasks will include catering emails and chats within their helpdesk software conforming with their company’s processes, procedures, productivity, quality and timeframe benchmarks, updating online worker profiles (within our software system) if necessary, and general business administration support. Qualifications: Attention to detail and a methodical, systematic approach to your work (essential) Resourceful and excellent problem-solving skills Proven customer support experience or experience as a helpdesk specialist or customer service representative Ability to multi-task, prioritise, and manage time effectively Great team player and ability to remain professional and courteous with customers at all times Excellent computing skills (including Excel, Word) Excellent database administration skills Experience with a variety of customised software applications Clear and accurate communication (must have reliable, quality internet connection when working from home.) Understanding of Construction, Manufacturing, Oil & Gas, Heavy Industry preferred Willingness to work Night Shift (9:00pm-6:00am) & to work on weekends (Saturday/Sunday) is preferred Responsibilities: Customer Service & Admin Support Customer Support Email Support Tech Support Office & Admin Document snipping & management Data Entry Fluent in English & Spanish Marketing & Sales Email Marketing Graphics & Multimedia Graphics Editing Salary: Will be disclosed upon interview Send your resume to thecompanycebu@gmail.com with the subject 'HELPDESK SPECIALIST.' We do not accept walk-ins #TheCompanyCebu #ConnectedbyTheCompany #Worklink Advantages of a 2-Person Private Office in Mandaue’s Emerging IT Complex July 18, 2024 We come with great news! A vacancy just opened up in our Mandaue branch! We have new 2-Person private office spaces available for leasing! But first, why would you need a private office and what could be some of the advantages of renting one? 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Tele Sales Executive, hello! June 16, 2023 | Jobs One of our members is looking for a Helpdesk Specialist who can provide excellent support & establish positive rapport to … Read More →
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