The 4-Day Workweek and Its Potential Impact on the BPO Industry in the Philippines
Countries such as Iceland, Japan, and Belgium have experimented with or implemented a 4-day workweek with various outcomes. Each offers lessons, but also a question: what if reducing hours worked doesn’t reduce productivity but instead improves it? And how might these lessons apply to the BPO sector in the Philippines, a key contributor to its economy but one fraught with challenges related to labor practices?
