Employer of Record
VA Guide Series: How to Ask your Client for HMO Benefits

VA Guide Series: How to Ask Your Client for HMO Benefits

8 min read

Key Takeaways

  • Asking your client about healthcare support can be an honest, respectful conversation. It is not a demand, and the answer may be no.
  • You can start with an allowance, reimbursement, direct payment by the client, or a wider talk about employment benefits.
  • Bring a short, specific request, a little research, and an easy next step. The builder and ten samples below give you the wording.
  • Private HMO is separate from statutory benefits and is never automatic, even under formal employment. Confirm everything in writing.

The conversation many VAs put off

Filipino VA at a laptop thinking about how to word a message to a client.

You have worked with your client for months, maybe years. The work is going well, the invoices are paid, and every month you also pay for your own healthcare. You would like to ask whether your client could help. Then the worry kicks in. Will it sound ungrateful? Expensive? Difficult?

Knowing how to ask your client for HMO benefits starts with one idea: it is a conversation, not a demand. You can explain why it matters, ask what might be possible, and accept that the answer could be no.

This guide gives you copy-and-paste messages and a few arrangements to talk through. If you are the client, it is for you too: it shows how to open the topic without pressure on either side.

Before you ask

Notes and a laptop on a desk while a remote worker prepares for a conversation with a client.

Start with your reason. Be clear on why healthcare support matters to you and what kind of help you have in mind. Then keep the focus on a practical outcome. Comparing yourself with other VAs or criticizing how your client works today tends to close doors.

Then check the context. Is the timing right, away from a deadline or a tight month? Does your contract or agency arrangement limit changes to benefits or working terms? Would your client prefer a quick message first, an email, or a scheduled call?

Quick preparation checklist

Tick what you have done. Nothing is saved or sent.

0 of 6 ready

What exactly are you asking for?

Four things you can bring to the table. They are discussion options, not entitlements. Your client may have a budget, a policy, or contract terms that decide what is possible, so asking does not guarantee a yes.

A. A healthcare allowance Option

Your client contributes a fixed amount toward your healthcare costs. Agree on the amount, how it is paid, any documents needed, and how it is treated in your contract.

B. Reimbursement for an HMO or health plan

You buy the plan and request reimbursement under an agreed process. Settle who pays upfront, which documents are needed, and whether a budget or approval step applies.

C. The client pays the provider directly

Your client pays a plan provider directly, if the provider and your arrangement allow it. Confirm who the covered person is, how billing and renewals work, and what happens if the contract ends.

D. A broader employment-benefits discussion

If your client wants a more formal, long-term setup, you can explore employment through an Employer of Record (EOR). Any HMO or extra benefit is agreed and written down separately.

These options can differ in tax, legal, administrative, and contract terms, so avoid assuming how any of them is treated. An allowance or reimbursement does not by itself decide whether someone is a contractor or an employee, and staying an independent contractor is a valid choice. For questions about your situation, ask a labor lawyer, tax professional, or DOLE.[4]

Build Your HMO Benefits Message

Choose your situation and get a draft you can edit. It runs in your browser. Nothing is saved or sent.

Please do not enter sensitive medical details.

Changing an option rewrites the draft, so make your own edits last. If Copy does not work, select the text and copy it manually.

Personalize this message before sending. The best approach depends on your working relationship, contract, and client's circumstances. This tool is educational only and does not give legal, tax, or insurance advice.

Sample messages for real situations

The builder covers the basics. These ten cover situations that need more careful wording, including the difficult answers. Replace anything in [brackets], and trim freely.

Filipino virtual assistant on a friendly video call with an international client.

Whichever you use, three habits help: thank your client first, say plainly what you are asking, and suggest one small next step.

1Asking for the first time

Hi [Client Name], Thank you for the work we have been doing together. I have really enjoyed it. I would like to raise something I have never brought up before: healthcare. I currently arrange and pay for my own coverage, and I wondered whether you would be open to talking about whether any support could work on your side. I understand it may not be possible, and I am glad to keep things as they are. If you are open to a short chat, I can share what I have looked into. Thanks for considering it, [Your Name]

Why it works: It opens with appreciation, names the topic plainly, and makes it clear that a no is fine.

2A long-term VA asking for support

Hi [Client Name], We have worked together for [length of time], and I would like us to keep it going for a long while. With that in mind, I would like to talk about planning ahead on healthcare, since I currently cover it myself. I am not asking for a decision right now. I would just like to explore what might work for both of us over the long run, in a way that fits your budget and our current agreement. Could we find 20 minutes on [Proposed Meeting Time]? Thank you, [Your Name]

Why it works: Time together is framed as continuity and shared planning, not as leverage.

3Asking for an allowance, not a specific plan

Hi [Client Name], I have looked at a few healthcare plan options, and I would like to ask whether you would consider a monthly healthcare allowance toward my coverage. I have not suggested an amount, because I would like to hear what is realistic for you first. I can share the plans I compared, what each covers and excludes, and how the allowance could be documented in our agreement. Thanks, [Your Name]

Why it works: It shows you did the homework without quoting a number, so your client can set the range.

4The client already pays a fixed contractor rate

Hi [Client Name], I know our rate is agreed and that you have a budget to work within. I am not assuming that can change. I am wondering whether healthcare support could be structured in a way that fits within our current arrangement. If that does not work with your budget or setup, that is okay. Would you be open to a short conversation about it? Thank you, [Your Name]

Why it works: It respects the budget up front and asks about structure, not a bigger total.

5You want the client to help with an existing plan

Hi [Client Name], I have a health plan with [Provider and Plan Name] that I currently pay for myself. I would like to ask whether you would be open to helping with it, either by reimbursing me or, if the provider allows it, paying the provider directly. I would check the provider's terms first, including who is covered, how billing works, and what happens at renewal. I can send you the official plan information so you can see exactly what it is. Nothing needs to be decided right away. Would a short call work? Thanks, [Your Name]

Why it works: It explains the request, offers two routes, and keeps everything subject to the provider's terms and your agreement.

6The client says, "We don't offer benefits to contractors"

Hi [Client Name], Thank you for letting me know, and for being straightforward. I understand that is your policy for contractors. If it ever becomes appropriate, I would be glad to talk about a different arrangement later. I would only want that if it works for you. Either way, I appreciate the work we do together and I am happy to continue as we are. Thanks again, [Your Name]

Why it works: It accepts the answer, leaves the door open once, and protects the relationship.

7The client says the budget is too tight

Hi [Client Name], Thank you for explaining. I understand the budget is tight right now. Would it be okay to revisit this in [timeframe]? If a smaller contribution or a different arrangement ever seems possible, I am open to hearing it. If not, I completely understand. Thank you for being open with me, [Your Name]

Why it works: It acknowledges the constraint and offers flexibility without assuming a smaller contribution is possible.

8Discussing formal employment

Hi [Client Name], We have worked together for [length of time], and I would like to talk about whether a more formal long-term arrangement could make sense for us. One option I have read about is employment in the Philippines through an Employer of Record (EOR). The EOR becomes my legal employer and handles payroll, taxes, and statutory contributions, while you keep directing my work. I understand it is one route among several, and that any benefits, including HMO, would have to be discussed and agreed separately. I am also happy to stay as we are. Would you be open to a short call to see whether it is worth exploring? Thank you, [Your Name]

Why it works: EOR is one option, HMO is not assumed, and staying as you are stays on the table.

9A client offering healthcare support first

Hi [VA Name], I appreciate the work you do for us, and I would like to talk about healthcare support. I have not decided anything. I would like to hear what would be useful for you. If you are comfortable sharing, what kind of healthcare coverage do you have now, if any? Please keep it general. I do not need any medical details, and you are welcome to think about it first. Could we talk on [Proposed Meeting Time]? Thanks, [Your Name]

Why it works: It asks about arrangements, not health, and leaves the VA in control of what to share.

10A follow-up after no response

Hi [Client Name], I am following up on my message from [date] about healthcare support. I know things get busy, so there is no rush. If now is not a good time, just let me know and I will leave it for the moment. Otherwise, I am happy to talk whenever suits you. Thanks, [Your Name]

Why it works: It gives room to answer, sets no deadline, and stays a single polite follow-up.

Want to discuss HMO support with your client? Start here.

This guide covers healthcare allowances, reimbursement, direct plan payment, and broader employment-benefit discussions. It helps both sides see the options without committing either of you to anything.

How it works: add the names, edit the note if you like, then copy it and send it your way. The link to this guide is added for you.

Guide link: [ARTICLE URL]

Everything happens in your browser. Nothing is sent or stored.

If your client asks, "How much would this cost?"

Research real options before you quote a number. Cost and coverage depend on the provider, the plan, age eligibility, benefits, and other product terms, so there is no single figure to rely on. Bring a simple comparison with:

  • The exact plan you are considering and its current quoted price.
  • What it covers and what it excludes.
  • Payment frequency and renewal conditions.
  • Whether you are asking for a contribution, reimbursement, or direct payment.
  • Any out-of-pocket costs that may remain.

Treat the figure as a proposal to discuss, not a guarantee. It also helps to confirm that the provider is authorized to operate.[5] And remember that PhilHealth is separate from any private HMO: self-earning individuals can be self-paying members.[3]

Making it easier for your client

People answer more comfortably when the next step is clear. Four habits help.

1Do a little research

Look at one or two suitable options and note the key details.

2Keep it short

Explain what you are asking for in plain English, in a few sentences.

3Stay flexible

Offer the provider's official plan information, and be open on timing, budget, and alternatives.

4Follow up once

If there is no reply, send one polite follow-up. A no is not a personal rejection.

For clients: you can ask about the administrative side, such as enrolment, billing, and renewals, without asking for any private medical information. A VA only needs to share what is required to set up the arrangement.

When a broader benefits discussion may help

Some client and VA relationships stay as independent contractor arrangements, and that works well for many people. Others may suit formal employment. The right choice depends on the actual working relationship, what both sides want, applicable law, contract terms, and the admin involved.[4]

An Employer of Record (EOR) is one route when a client wants to employ someone in the Philippines without setting up a local entity. Zero-Ten Park's published scope covers onboarding and legal employment, payroll and tax filing, statutory benefit compliance, and HR support, subject to the service agreement.[1]

Filipino professionals working at a Zero-Ten Park workspace in Cebu.
Good to know before you raise it
  • Private HMO is not automatic with EOR employment. Statutory benefits (SSS, PhilHealth, Pag-IBIG) are separate from it,[2] and any HMO or extra benefit is discussed and documented on its own.
  • The service page lists a management fee of US$230 per employee per month, apart from salary and statutory contributions,[1] and the wiki lists a standard 12-month commitment period.[2] Confirm current terms with Zero-Ten Park.
  • EOR does not make an arrangement compliant by default, and it is not a way around an agency contract or fee. It is not worth switching to just to get an HMO.

To learn more, see the EOR service page and the EOR wiki. If your team would also like a place to work together, the EOR + Workspace bundle may be worth a look. Otherwise, you can skip it.

FAQ

Is it okay to ask my client for HMO benefits if I'm a freelancer?

Yes, it is reasonable to ask politely, as long as you accept that the answer may be no. Check your contract first, keep the request specific, and be open to alternatives.

Should I ask for an HMO plan, an allowance, or reimbursement?

There is no single best choice. An allowance is simple to administer, reimbursement lets you choose your own plan, and direct payment depends on whether the provider allows it. Each can have different tax, legal, and contract effects, so confirm the details in writing and ask a professional if needed.

What should I do if my client says they don't offer benefits?

Thank them, accept the answer, and keep the relationship strong. You can ask once whether a different arrangement could be discussed later. If not, you can keep arranging your own coverage.

Does an international client have to provide HMO coverage to a Filipino contractor?

It depends on the facts of the working relationship and applicable law, so there is no blanket answer. Private HMO is separate from statutory benefits, and many contractor arrangements do not include it. DOLE guidance or a labor lawyer can help assess a specific situation.

Can an EOR arrangement include HMO benefits?

It can be discussed. Zero-Ten Park's published EOR scope covers onboarding and legal employment, payroll and tax filing, statutory benefits compliance, and HR support. HMO is not listed as automatic, so any private benefit has to be agreed and confirmed in writing.

You do not need the perfect message

You need a respectful opening, a clear explanation of what you are asking for, and a willingness to explore options together. Try the message builder, personalize one of the samples, or share this guide with your client if it helps start the conversation.

If you and your client are curious about formal Philippine employment, structured HR administration, and discussing benefits as part of an employment package, you can learn more about Zero-Ten Park's EOR service or book a consultation.

Zero-Ten Park team member on a friendly consultation call.

Sources

Reviewed October 23, 2026. Rules, rates, and fees change, so verify with the official sources.

  1. Zero-Ten Park, Employer of Record service page (last modified September 2, 2026): EOR model, scope, and listed management fee.
  2. Zero-Ten Park, EOR wiki (last modified September 4, 2026): statutory benefits administered, itemized costs, and commitment period.
  3. PhilHealth, Circular No. 2026-0011 and the official website: self-paying members, including self-earning individuals, and current contributions.
  4. Department of Labor and Employment, official website, for guidance on employment relationships.
  5. Insurance Commission, official website, and each provider's own product pages for features, exclusions, and enrolment requirements.

General educational information only. Not medical, insurance, legal, tax, or financial advice, and not a recommendation of any HMO provider or product.