Event Space Terms & Conditions
These are the full terms for booking and using an event space at Zero-Ten Park Philippines — IT Park Cebu, Mandaue, and Makati. Read them before you book — completing a booking means you accept everything below.
Who and what these terms cover
A few short definitions so the rest of this page reads clearly.
In these terms, "you" means the person or organization booking or using the event space, and "we," "us," or "ZTP" means Zero-Ten Park Philippines. "The Space" means the event space or activity area you've booked. "The Booking" means the confirmed date, time, and terms of your reservation.
These terms apply to every event space booking at Zero-Ten Park Philippines — Cebu IT Park, Mandaue, and Makati — for private events, celebrations, launches, workshops, or filmed productions. They cover the space itself; they don't cover coworking membership, private office leases, or Employer-of-Record services, which have their own agreements.
By confirming a booking with our team, you're agreeing to everything on this page.
How a booking gets confirmed
From your first inquiry to a paid, locked-in slot.
- Confirm your date, time, headcount, and space with the ZTP team.
- We'll send you a quote covering the space rate and any add-ons.
- Once you accept the quote, we'll send an invoice and a booking form for you to complete.
- A provisional booking is held for one week. If we haven't received your completed booking form by then, the date may be released to another guest.
- Your booking is confirmed once your reservation payment is received — we'll confirm the exact amount in your quote. See Payment & What's Included for how to pay.
- Send proof of payment to your ZTP contact to lock in your date.
What's included, and how to pay
Standard inclusions and accepted payment methods.
What's included
- Fiber business-grade WiFi
- Tables and chairs, set up for your headcount and layout
- Smart TV, with projector and screen where the space has one — confirm your space's AV setup when you book
- Phone booth access, first come, first served
- Free-flowing coffee, tea, and water, plus pantry and microwave access
- 24/7 CCTV and security
- Free parking where available, first come, first served
- Optional event promotion on ZTP's social and community channels, with your written approval
- Event space credits and passes usable across ZTP's global branch network
How to pay
You can pay by cash, check, post-dated check, bank transfer, GCash, Wise, or PayPal. Paying by credit card through our PayPal link adds a 4.44% processing fee to your total.
We'll send bank and mobile payment details, plus your space rate and any add-ons, on your official quote and invoice.
Changing, cancelling, or running over
What it costs to move a date or add time.
Cancellation charges
| When you cancel | Charge |
|---|---|
| Same day as your booking | 100% of total cost or credits |
| Within 7 days of your booking date | 80% of total cost or credits |
| 8 or more days before your booking date | 50% of total cost or credits |
Submit cancellations in writing — email your ZTP contact or complete the cancellation form at the front desk. We'll confirm receipt before your cancellation takes effect.
If we need to cancel
If circumstances beyond our control prevent your booking from going ahead, we'll cancel it and refund any amount you've paid in advance. We're not liable for other losses this causes.
Running over your time
If your event runs past your booked end time, we'll charge the hourly rate plus 15% for the extra time, added to your invoice.
Food, décor, equipment, and conduct
The practical rules for running your event.
Food and refreshments
Bring your own food and drinks — there's no corkage fee. Just let us know in advance so we can plan. Hiring a caterer? Tell us ahead of time so we can arrange building permits and gate passes. We provide coffee, tea, and water free of charge; we're not liable for food or drinks you bring in yourself.
Décor, equipment, and layout
You're welcome to bring in entertainment equipment, décor, or staging with prior approval from ZTP management. You're responsible for arranging tables, chairs, and layout for your event. If you need the screen linked to a laptop for a program or presentation, our staff will walk you through setup beforehand. Nothing may be nailed, screwed, taped, stapled, or otherwise fixed to the floors, walls, doors, or furniture.
Filming and photo shoots
Tell us when you book if you're filming, shooting photos, or if that's the main reason for your rental. You'll need to sign a consent form and bring it with you on the day.
Your guest list
Share the full names of everyone attending at least 2 business days before your event. We may ask guests to complete a short check-in on arrival, and we can restrict entry to keep the space secure and running smoothly for everyone.
Keeping your event safe
What we ask of you, and what we're responsible for.
- Keep your group at or under the space's stated capacity.
- Keep fire exits and extinguishers clear and visible at all times.
- No smoking anywhere inside the premises — use the designated outdoor smoking areas.
- Name one person from your side as the on-site contact for health and safety, present for your full event.
- Park considerately — don't block access for emergency vehicles.
- Keep a list of your attendees on hand in case of an emergency evacuation.
- You're responsible for your guests' conduct. We can end your event without a refund if behavior is unacceptable, including noise loud enough to disturb neighboring offices.
- You're responsible for any damage to or loss of furniture and equipment during your booking, and will be charged the cost to repair or replace it.
Your data, and your event's photos
What we collect, why, and how it's used.
We collect attendee names and contact details for security, front-desk check-in, and booking records, and photos or video only where you've given consent under Hosting Your Event. We handle this information in line with the Data Privacy Act of 2012 (RA 10173) and use it only for the purposes stated here.
We may photograph or film your event for ZTP's own records. Using that material on our official social media or community channels for marketing always requires your written approval first.
Wrapping up your booking
Our limits, and how to leave the space.
Leaving the space
Leave the space clean and tidy, with furniture and equipment back in place — we may charge an additional fee if it isn't. Please vacate the space, your guests, and your equipment within 15 minutes of your booked end time.
Disclaimer
We've made every effort to keep this page accurate and may update it at any time. We're not liable for unintentional errors or omissions in the information here.
Current rates & other spaces
Rates change from time to time — check current pricing, or browse other ZTP spaces, on our website.
Confirm you've read and agree to these terms
Booking an event space at any Zero-Ten Park Philippines location means you accept these Terms and Conditions in full. Complete the form below to confirm your agreement before your event.
